Shipping and Refunds

Returns and refunds

How soon you'll receive your item

Subject to stock availability, orders will be despatched within 24 hours and delivered on a guaranteed 24hour service. We ship all of our orders using Royal Mail. When we dispatch your order for delivery you will receive a unique tracking number by email. Once in receipt of this reference number .
 
Tracked Standard £1.99, 1-2 day delivery estimate with online tracking at www.royalmail.com/trackandtraceTracking details and updates will be sent to you via a text message (if mobile number given at time of ordering). Alternatively, you can email us on sales@dresskode.co.uk and we will track the order on your behalf. 
 
UK Returns:
 
Complete the Returns Note attached to the Despatch Note indicating the quantity you are returning and the reason for the return.
 
Ask for a Certificate of Posting at the post office for all returns. Keep this in a safe place with the remaining part of the Despatch Note until you have received your refund as it is your proof of postage in the event of the goods being lost in transit.
 
Make sure that the Certificate of Posting has the Dresskode returns address and the post office date stamped confirmation on it.
 
We recommend that you use a postal service that insures you for the value of the goods that you are returning.
 
Allow up to ten days for your goods to reach us.
 
The return cost is the responsibility of the customer
Return Conditions
Items must not be worn 
Includes original tags
Buyer pays the return postal cost