T & Cs

  • 1. Dresskode Terms and Conditions

    • 1.1. The Registered Office and Head Office of Dresskode is:

      Dresskode
      UNIT 2 NORTHEND TRADING ESTATE.

      EITH, DA8 3PP
      United Kingdom

    • 1.2. These Terms and Conditions will apply when you access our website and use our online ordering service. They explain your rights and obligations. Please read them carefully. You may have other rights granted by law and these Terms and Conditions do not affect these except if the two are inconsistent. If this is the case then these Terms and Conditions will override any other rights which you may have, unless this is not permitted by law.

    • 1.3. We reserve the right to change or amend these terms and conditions at any time and without notice to you.

  • 2. Making A Purchase

    • 2.1. To purchase from us you must be over 18 and resident in the United Kingdom. We cannot ship to countries outside the United Kingdom.

    • 2.2. We are not obliged to supply the goods to you until we have confirmed to you by e-mail that we have both accepted your order and that it has been dispatched. No contract will exist between us until we have dispatched the goods.

    • 2.3. You shall not own the goods until we receive payment in full and cleared funds from you.

  • 3. Pricing

    • 3.1. Prices are checked regularly and are inclusive of VAT. All goods are sold subject to availability and prices of products may change from time to time. We also reserve the right to change the price of any item on the website where that item has been priced incorrectly. If we find the price of the goods you have ordered has changed from the amount set out on the website when you placed the order with us, we will contact you and ask if you wish to proceed. If you confirm that you do wish to proceed then please remember that we will still not be under an obligation to supply the goods until we have confirmed that we have both accepted your order and that it has been dispatched. No contract will exist until we have confirmed this. If you confirm that you do not wish to proceed, your order will be cancelled and neither of us shall have any further liability to the other.

  • 4. Description

    • 4.1. We take every reasonable care to ensure that product descriptions, measurements and specifications are accurate but there may be variations between these and the goods supplied.

    • 4.2. To the extent permitted by law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the content of this website. We shall not be liable to you for any loss or damage which may arise from the use of any of the content of this website.

  • 5. Payment

    • 5.1. All payments must be made at the time of placing the order by debit or credit card. We accept Visa, Mastercard, Switch and Maestro. If we are unable to accept your order then we shall, at our option, either not debit your debit or credit card or if payment has been taken, refund to your debit or credit card any money paid by you in respect of that order.

  • 6. Delivery

    • 6.1. We aim to deliver goods to you within the time indicated by us in our acceptance but we cannot give an exact delivery date and any delivery date is merely an indication of the delivery timescale. We may also deliver the goods in several consignments but if we do this we will not charge you any extra for delivery. If we have not delivered the goods within 30 days of the date given in our acceptance then you may at your option cancel the contract and we will refund any money paid by you. This will be your sole remedy and we shall have no further liability to you.

    • 6.2. In the event that we are unable to deliver the goods to you within 30 days of the date given in our acceptance due to stock unavailability or other difficulties beyond our control we may at our option cancel the contract and we will refund any money paid by you. This will be your sole remedy and we shall have no further liability to you.

  • 7. Returns

    • 7.1. You can return your purchase through any Post Office using the returns slip attached to your advice note. A charge is made by the Post Office if you choose to use this method of return and your refund will be credited back to your debit/credit card on receipt. If you are a UK/EU customer we will only retain the delivery charge to you in the circumstances allowed under the provisions of the Consumer Protection (Distance Selling) Regulations 2000 or subsequent or amending legislation.

  • 8. Right to Cancel

    • 8.1. If you are a consumer (i.e. you are not purchasing either wholly or in part for your business or you are not a business) you have the right, in addition to your other rights, to cancel the contract and receive a refund as set out in this clause. You must inform us in writing if you wish to cancel within seven working days of the day after the goods are delivered to you. If you choose to cancel then you must return the goods to us at your cost and risk and we advise you to ensure the goods are adequately insured during the return journey. If you have not returned the goods within 14 days of cancellation or when requested by us to do so, whichever occurs first, we can choose to collect the goods from you at your cost. Details of how to exercise this right will also be provided in the advice note, which accompanies the goods.

    • 8.2. If you validly cancel any order in accordance with these terms we shall refund your payment, less any costs to collect the goods if applicable, within 30 days.

  • 9. Security

    • 9.1. You are responsible for maintaining the confidentiality of your account details, including passwords. We shall not be liable to you for any loss occurring as a result of failure by you to maintain the security of this information.

  • 10. Damage to Computers

    • 10.1. We shall not be liable to you for any loss or damage which may arise to computer equipment as a result of using this website or any websites accessible through it.

  • 11. Privacy

    • 11.1. We are committed to protecting the privacy of our site visitors and customers and treat all your Personal Information as confidential, though we do reserve the right to disclose this information in specific circumstances as described in these Terms and Conditions. We confirm that any Personal Information that you provide to us is held in accordance with UK Data Protection legislation.

    • 11.2. Your Personal Information may be disclosed to third parties who assist us in processing your order. We require all such third parties to treat your Personal Information as confidential and to comply with all applicable UK Data Protection legislation.

    • 11.3. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

  • 12. Collection

    • 12.1. We continuously monitor this website and may capture information about your visit that will help us improve our service to you. When using this Website, we will collect Personal Information from you such as your name, address, e-mail address, telephone number, payment information and a password.

    • 12.2. Whilst on our website, we may also collect User Information about your location (e.g. an IP address), the pages of our website that you visited and any search terms that you used. We may collect this information even if you do not register with us.

    • 12.3. We use Cookies to keep track of your current shopping session and to personalise your experience, so that you may retrieve your shopping basket at any time. Our Cookies do not contain any personally identifying information.

  • 13. Use

    • 13.1. We only use your personal information for the following purposes:

      • Processing your orders;

      • For statistical or survey purposes to improve this Website and its services to you;

      • To administer this Website;

      • If you consent, to notify you of products or special offers that may be of interest to you.

    • 13.2. When you register or order online you will be given the opportunity to receive information from us about our products, promotions or special offers. If you do not wish to be contacted for such purposes, please ensure that you tick the appropriate box as you go through the process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at info@dresskode.co.uk.

    • 13.3. You confirm that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing.

  • 14. Ownership and Intellectual Property

    • 14.1 All rights, including copyright, in this website are owned by or licensed to Dresskode Stores Limited. You may store, print and display the content provided solely for your own personal non-commercial use. You are not permitted to use any such content in whole or in part in connection with any business or commercial enterprise.

    • Company Reg no - 07727399, Company Name - DRESSKODE LTD

    • Unit 3, Northend Trading Estate. DA8 3PP

  • 15. General Indemnity

    • 15.1 You agree to indemnify us fully from any and all claims, liabilities, damages, costs and expenses (including legal fees) arising from your breach of these Terms and Conditions.

  • 16. Limitation of Liability

    • 16.1 To the fullest extent permitted by law we will not be liable to you in contract, tort or otherwise for losses incurred or suffered either directly or indirectly, howsoever caused.

    • 16.2 Nothing in these terms and conditions shall seek to limit any rights you may have under law, or any liability on our part for death or personal injury caused by our negligence or the negligence of our employees or agents, or any liability we may have for fraudulent misrepresentation.

  • 17. Statutory Rights

    • 17.1 Nothing contained within these terms and conditions shall affect your statutory rights.

  • 18. Entire Agreement

    • 18.1 These terms and conditions constitute the entire agreement between the parties and supersede all previous agreements between us.

  • 19. General Information

    • 19.1 We advise you to print a copy of these Terms and Conditions and your order for your information in the future, as we may not necessarily keep a copy of these.

    • 19.2 Any contract between us shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction over any dispute. All dealings, correspondence and contact between us shall be made or conducted in the English language.